I have been providing customer training and keynote events for over 25 years. Our Kingston location has worked well for several clients who are holding conferences which bring their participants together from Toronto, Montreal and Ottawa.
New 20% Facilitation Fee Discount as a thank you to our loyal customers and a welcome to new ones. This applies to anything booked before the end of 2023
Topics – Customized for your organization
Here are a few proven topics to consider for clients who are looking for an affordable professional development resource:
NEW – PEOPLE ARE LIKE POP CANS
Dealing with people who are aggressive and disrespectul – Flyer People are like Pop Cans
NEW – THE POWER OF ATTITUDE AND GRATITUDE
Refer to the Workshop Section for Details – FlyerAttitude and Gratitude Flyer
EMPLOYEE ENGAGEMENT
1. NEW – Positively Influencing the Behaviour of Others : Connecting to “The Weapons of Influence” and the hidden motivators in other people.
– Customized for sales or management groups
2. NEW – The Power of Putting People First – The positive impact of respecting and caring about your employees.
3. Improving Employee Engagement through Positive Leadership. – creating a more positive approach for managers and leaders.
4. A Year from Today – positive coping strategies in difficult times.
CUSTOMER SERVICE
5. Maximizing Opportunities in a Tough Economy – Three foundations of Service Excellence, leveraging your loyal/engaged loyal customer base.
SALES TRAINING
6. Positively Influencing Prospect’s Behaviour – See above overview
7. Motivation Based Sales training – we can include remote sales coaching prior to the event. To view a sample assessment https://neely-training.com/wp-content/uploads/2015/11/Talent-Insights-Sales.pdf
8. Sales Insights for Service People – Promoting additional products and services. Ideal for service agents and call centres
And much more, customized for you…