Emotional Intelligence

D.K. Neely and Associates Inc. > Emotional Intelligence
05
May
Coping With Stressful Situations

This topic can be delivered in online workshops and keynotes. We will help you to develop Emotional Intelligence (EI) competencies which will help you to deal better with life’s ups and downs Refer to the flyer  Coping with Stress 2025.docx

Tags: behavioural styles, Coaching, Dealing with Stress, difficult people, Emotional Intelligence, Employee motivation, Employee Retention, Engaged Workforce, Fast Food Industry, Interpersonal skills, Online Supervisor Training, Positive Leadership, Productivity, team building,
11
Apr
Dealing with Difficult Customers

These days, most service organizations display signs saying that aggressive or abusive behaviour will not be tolerated.   This workshop focuses on your interaction with customers who are negative or angry/upset. Customized workshops are available online for your organization For more info refer to the flyer: 2025 Dealing with Difficult Customers.docx

Tags: Anger Management, Dealing with Stress, difficult people, Emotional Intelligence, Interpersonal skills,