difficult people

New Online Coaching This confidential process will be customized to fit the needs of each participant For more info refer to the flyer 2025 Coaching Options.docx   For sales coaching New Sales Coaching Flyer    

This topic can be delivered in online workshops and keynotes. We will help you to develop Emotional Intelligence (EI) competencies which will help you to deal better with life’s ups and downs Refer to the flyer  Coping with Stress 2025.docx

These days, most service organizations display signs saying that aggressive or abusive behaviour will not be tolerated.   This workshop focuses on your interaction with customers who are negative or angry/upset. Customized workshops are available online for your organization For more info refer to the flyer: 2025 Dealing with Difficult Customers.docx

Ways to Deal with Negative People or ‘Prisoners’ in a Meeting How often do you attend a meeting where some of the participants clearly do not want to be there? This can, and most often will, result in low productivity and lack of results. Meeting participants who are truly committed can produce amazing results. Most […]

It is a human tendency to identify people as being difficult or easy to get along with and that affects how we interact with them. The question is – is it that some people are difficult or is it their behavior that bothers us? How Labeling People As ‘Difficult’ Causes Problems Most, if not all […]