Emotional Intelligence

Insights for Effective Handling of Conflict Situations This session will help you to understand the options that are available when conflict occurs, enabling you to deal more assertively with demanding and/or negative people.  We will help you to create a positive action plan to deal with these difficult people. For more information, please review the […]

Being at your best in times of stress Dave will share his insights into how to become more positive and resilient. There are four main areas which can be affected if negative emotions are present: Physical: Low energy, aches and pains, frequent illness Emotional: Irritability, feeling overwhelmed, moodiness Cognitive: Inability to concentrate, memory problems Behavioral: […]

Insights for Creating a Productive and Engaged Workforce In the current work environment, most employees are dealing with a lot of stress and change, with a subsequent negative impact on productivity and job satisfaction.  This session will help you to recognize the importance of being a more positive model as a leader in order to have […]