Neely’s Nuggets

I am an old school trainer and coach.  The early part of my career was spent as an IBM Service person, a trainer and ultimately a professional consultant before the internet even existed.  I grew up dealing with people face to face or on the phone.  All of that experience and training has helped me to understand that […]

When it comes to understanding a person’s behaviors, especially the motivation behind those behaviors, the 12 Driving Forces measures the impetus for why a person does the things they do.   The 12 Driving Forces are based on six Keywords, one for each of 6 continuums. The six Keywords are Knowledge, Utility, Surroundings, Others, Power, and Methodologies. […]

When it comes to understanding a person’s behaviors, especially the motivation behind those behaviors, the 12 Driving Forces measures the impetus for why a person does the things they do. One of the 12 Driving Forces is ‘Resourceful.” Resourceful speaks to people who are driven by practical results, maximizing both efficiency and returns for their investment of […]

Last week, I wrote about becoming more engaged in internet-based communication as a business. This week, I want to go over resistances and strategies to adopting new methods of communication. Resistance to Change Joel Barker, who is an expert in dealing with change, introduced me to the concept of a Paradigm Shift through one of […]

How your organization can make the most of Internet-Based Communication In this article, I want to share some ideas that will encourage you to embrace Internet-Based Communication (IBC) for your organization. We all learned our ABCs, now let’s embrace our IBCs. I will share some communication insights and my experiences as I make the transition […]

This is a clip from a presentation to a Rotary Club  

This clip was created to help front line fast food employees to deal better with difficult, demanding customers

This is a clip from a coaching session with a 12 year old Kart Driver whose goal is to win the Indy 500 – what a boy!