Neely’s Nuggets

Last week, I wrote about becoming more engaged in internet-based communication as a business. This week, I want to go over resistances and strategies to adopting new methods of communication. Resistance to Change Joel Barker, who is an expert in dealing with change, introduced me to the concept of a Paradigm Shift through one of […]

How your organization can make the most of Internet-Based Communication In this article, I want to share some ideas that will encourage you to embrace Internet-Based Communication (IBC) for your organization. We all learned our ABCs, now let’s embrace our IBCs. I will share some communication insights and my experiences as I make the transition […]

This is a clip from a presentation to a Rotary Club  

This clip was created to help front line fast food employees to deal better with difficult, demanding customers

This is a clip from a coaching session with a 12 year old Kart Driver whose goal is to win the Indy 500 – what a boy!

The Five Dimensions of Trust Trust is at the very heart of every working or personal relationship. If trust is high, almost any obstacle can be overcome. If it is low, most issues are almost impossible to overcome. When trust is low, there is an enormous drain on people’s emotions and productivity. Here are some […]

10 Rules for Effective Meetings How often do you attend a meeting where you would rather be sitting in a dentist’s chair? When meetings are not effective, there is an enormous drain on people’s productivity. Here are some things to consider: Purpose and ground rules should be clear to all Have a clear, realistic and […]

How to Focus Your Efforts and Build a Synergistic Team How often have you been part of a truly effective team? Sometimes, it is just a matter of having the “right” people working together. Do you wish that you could re-create that environment with your current team? By understanding the crucial elements of effective teams, […]