Emotional Intelligence Assessments

About the Emotional Quotient®

Emotional Quotient (EQ) measures emotional intelligence, or your ability to sense, understand and effectively apply the power and acumen of emotions to facilitate high levels of collaboration and productivity.

With Emotional Intelligence training, you and your employees will develop the skills and knowledge to better understand your customers, how to manage their expectations, and ultimately meet their needs. More importantly, you will be able to able the skills to your personal life.

TTI Emotional Quotient assessment is available as a stand-alone report, or integrated with Behaviors and Motivators in TTI TriMetrix® EQ.

The report was designed to provide insight into two broad areas: Intrapersonal and Interpersonal emotional intelligence. This report measures five dimensions of emotional intelligence:

  1. Self-Awareness
  2. Self Regulation
  3. Motivation
  4. Empathy
  5. Social Skills

Four Main Signs of Emotional Distress

Physical: Low energy, aches and pains, frequent illness

Emotional: Irritability, feeling overwhelmed, moodiness

Cognitive: Inability to concentrate, memory problems, poor judgment

Behavioral: Eating or sleeping issues, procrastination, nervous habits

Relevancy of this assessment

Studies have shown that salespeople and customer service agents who have undergone Emotional Intelligence training develop more accounts, have higher sales, deliver strong customer service and realize better customer retention than those who have not.

(Consortium for Research on Emotional Intelligence in Organizations)

Sample Assessments

The following sample assessments can also be used as part of an in-house workshop or coaching session.
Affordable pricing ranges from $100 to $250, including a debrief

Emotional Quotient

Behavioural Intelligence

Behaviours Motivators and Emotions

Behaviours Motivators and Emotions Sales

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