Fundamental Insights for Dealing with Demanding/Negative People
It has been suggested that at least 50% of the work population are laid back, modest, team players who finding it quite challenging to deal with more aggressive, demanding people/situations. This session will help you to understand the options that are available and help you to deal more assertively with demanding and/or negative people as well as providing an alternative to your “natural” reactions to this behaviour. We will help you to create a positive action plan to deal with the situations which you might expect to encounter.
What You Will Learn
This session will help you to understand the fundamentals of assertiveness and will help you to:
- Improve your ability to Say No when it is in your best interest to do so.
- Reduce stress, lessen miscommunication with others
- Improve teamwork and collaboration on the job from your heightened ability to deal with difficult people
- Improve your social interactions
Registration and Coffee at 8:30am
Workshop 9:00 to 4:30 each day
$625 plus HST per participant – We accept MasterCard and Visa
Insights to SuccessTM – A personal self-awareness tool which provides individual behavioural insights. This online report is a 23 page written assessment which is designed to help you to understand your strengths and motivation.
This understanding provides the foundation for your journey to be more assertive with others