In business since 1988, we specialize in providing tailored in-house processes for our clients. Our current focus is on the crucial topics of Employee Engagement and Emotional Intelligence. We also have considerable expertise in the areas of Effective Presentations, Communication, Leadership Development, Sales and Customer Service to name a few. Dave Neely, the president, attended Royal Military College, and has a B.A. in Psychology from Queen’s University. He spent 18 years with IBM Canada, in the Customer Service and Education Divisions.
As an organization, we are in the business of providing customized processes designed to help individuals and teams to maximize their performance – we can help you! Dave has a unique ability to combine his academic and work experience with a pragmatic approach. His energy and boundless enthusiasm make Dave a popular facilitator for a wide variety of clients. All of our offerings can be easily customized and many can be converted to an internal ‘train the trainer’ process.
Agriculture and Agri-Food Canada (AAFC)
“Dave Neely takes client service training to a new level with his focus on team performance… The course earned rave reviews from my staff and helped us focus on client service as we managed a major organizational change. His reviews in fact, were the most positive that I have witnessed for a training seminar in my whole career. I would recommend him to anyone who is looking for an effective customized offering.”
“We went for a long ‘COLD’ walk at lunch today and talked about what a difference a positive outlook had in our workplace. We both have new eyes! Thank you for taking us on this journey.”
“Dave developed team building skills and individual understanding by staff of how they reacted with others. There has been a marked improvement in the workplace environment since Dave’s assignment. I have no hesitation in recommending him to other organizations.”
“Dave Neely helped me through a grueling interview process using presentation and public speaking strategies. His expertise and experience working with people was apparent. I learned many ways to calm myself under extreme pressure. Thanks to him I was successful!”
“The management team at North Grenville would like to thank you for your presentation. Your topics and exercises were relevant and helped our management team start the discussions that were required in order bring our team closer together and to add a positive forward looking lens on future teamwork. We would recommend your presentation to any team looking for ways to improve teamwork.”
“After attending one of Dave Neely’s sessions I knew that I wanted to bring his messages and training to our front line staff. Dave has presented on a number of occasions both for my agency and a larger province wide conference that I attended/co-ordinated. The workshop materials, stories and coaching tips are things which I have carried with me for several years now. Invaluable tools and inspiring to say the least.”
“Dave spent two days working with our management team helping them to better understand their leadership styles and the differences that exist between their team members both millennial and non! It provided them with invaluable insight that is generally missing from our overall training and changed the way we work both in our restaurants and as a management team.”
“So far, all training that we have had access to from within the Tim Hortons family is missing one key element, emotional intelligence. Through invaluable DISC reports, we are able to create stronger management teams, along with getting important information about how an individual prefers to be coached, communicated with and motivated. Dave Neely takes this information to the next level when he has follow up coaching sessions with the individual regarding their own results.”
T.H. Industrial Solutions
“I have noticed a remarkable difference in my manager as a result of Dave’s coaching process. It is like a light has gone on for him. I would recommend Dave as a coach to anyone.”